Real-time order visibility for transparent customer communication
Keeping customers informed throughout production is often a challenge. Small changes in the process can lead to uncertainty, and without easy access to updates, customers may resort to frequent phone calls or emails just to check order status. This not only disrupts your team, but also slows down communication.
Self-service tracking and system integration
The PipeCloud Customer Portal puts order visibility directly into your customer’s hands. Your customers can track the progress of their orders in real time, and drill down even to individual spools whenever needed. This improves trust, reduces back-and-forth communication, and shows your commitment to transparency and professionalism.
PipeCloud Customer Portal can also be integrated into your customer’s own systems through APIs, making updates fully automated and always accessible.
Other Solutions by role
Got questions?
We’re here to help.
Your questions matter. Drop us a line anytime. We’ll get back with the details you need.