FAQ
Here you can find frequently asked questions regarding PipeCloud.
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General Overview
PipeCloud is a cloud-based Manufacturing Execution System (MES) specifically designed to optimize pipe prefabrication workflows. It supports the entire process—from planning and quoting to shopfloor execution and production management. Read more here.
PipeCloud is used by various roles across pipe prefabrication and shipbuilding operations. Typical roles include production planners, fitters, welders, cutting operators, bending operators, logistics operators, quality inspectors, and production managers. Discover solutions by role.
PipeCloud improves productivity and reduces waste by enabling advanced pipe nesting, real-time production tracking, capacity management, welding traceability, and streamlined communication. Additional benefits include data-driven decision-making, production visibility, improved Overall Equipment Effectiveness (OEE), overall cost savings, and many more. Learn more about the benefits of PipeCloud.
PipeCloud is designed to be intuitive and user-friendly. Most shop-floor users learn how to use the system in their specific role within minutes to an hour.
PipeCloud is scalable and suitable for both small pipe prefabrication shops and large shipyards. The platform does not require complex IT infrastructure, making it accessible to businesses of all sizes.
Features & Functionality
PipeCloud provides real-time tracking across all stages of production, displaying both estimated and actual production times to improve accuracy and visibility. Read more about PipeCloud’s features here.
PipeCloud integrates with existing ERP and scheduling systems via API and supports CAD compatibility to ensure seamless data flow.
PipeCloud generates CNC programs and automates pipe prefabrication workflows.
PipeCloud includes standard data export features and PowerBI dashboards that support production monitoring, quality assurance, and compliance. Custom dashboards can be developed based on specific needs.
PipeCloud encourages customers to submit improvement ideas and feature requests through our support system or email. Smaller enhancements may be implemented free of charge, while larger requests are handled through a scoped development project. Our team has a strong track record of developing new, tailored features through structured development projects that are discussed separately.
PipeCloud supports customization based on customer requirements, and the solution can be adapted to virtually any pipe prefabrication workshop. For more extensive modification and custom-made features, separate development projects can be discussed.
PipeCloud includes full traceability of materials, welds, and production activities, supporting compliance with industry-specific standards, including those required by oil & gas industries, naval, and defense sectors. Read more about PipeCloud’s welding traceability features here.
Implementation & Onboarding
Setting up PipeCloud involves a structured implementation process tailored to the customer’s needs. This typically includes defining requirements, configuring the system, providing remote and on-site training, and offering hands-on support during the Go-Live period.
PipeCloud provides comprehensive onboarding and training, including remote and in-person workshops, a detailed user guide, and continuous support to ensure smooth adoption.
All PipeCloud customers receive a comprehensive user guide as part of onboarding. Additional training resources are available through our customer service team or portal.
PipeCloud is a Software-as-a-Service (SaaS) platform that does not require extensive IT infrastructure. The system can be accessed via desktop, tablet, or mobile device using a standard internet connection.
Pricing & Licensing
PipeCloud pricing is based on the selected feature package and number of user licenses. Our sales team can provide a tailored quote based on your specific needs.
There are no hidden costs for updates or support. PipeCloud subscriptions include hosting, ongoing development, and customer support.
PipeCloud allows additional features or modules to be added at any time, priced for each additional feature. This flexibility enables the system to evolve alongside your operations and for you to choose only what is necessary for your operations. Explore PipeCloud’s features.
Support & Updates
PipeCloud offers dedicated customer support through email, phone, and hotline services for urgent issues. Our team is committed to ensuring that every customer receives fast and effective assistance.
PipeCloud is continuously improved with weekly updates for general enhancements. Major updates and new features are released with advance notice and often include customer-suggested improvements. You can read about PipeCloud’s features here.
Getting Started
PipeCloud offers guided demo sessions to help potential customers explore the system and assess its fit before making a commitment. PipeCloud takes pride in trustworthiness; we do not push our solution unless we truly believe PipeCloud is the right fit for you.
You can request a free demo or consultation by contacting our team through our website. We are always happy connect with the industry and to answer any questions about PipeCloud!