There are multiple changes in a manufacturing process and customers might get anxious to understand production status of their pipe spool orders. Therefore there might be several phone calls to the production about simple production status information.
PipeCloud Customer portal is meant for your customers to see their own order status and if necessary to dig in to the individual pipe prefabricate level. Portal can be even integrated to the customers systems thru the API layers.
Customers view on Customer portal in order level
Customer view in customer portal in order spool level